Dealing with Disruptive Airline Passengers

Dealing with Disruptive Airline Passengers

Dealing with Disruptive Airline Passengers 664 381 Greg Ellifritz

Air travel is starting to increase from the nadir of the Covid-19 pandemic.  As more and more people feel comfortably flying, I’ve seen a huge number of incidents where violent or erratic passengers have disrupted airline flights in the past few weeks.  Before reading further, check out the articles below to get an understanding of what you might face on your next flight.


JetBlue Bans Passenger Who Repeatedly Hurled N-Words

Brawl Breaks Out In The Aisle Of Puerto Rico Flight As Police Board To Tase The Aggressor


American Airlines Passenger Sneaks Into First Class To Promote Her YouTube Channel, Kicked Off Flight


Woman Strips on Plane, Forces Flight to Divert


Two British Rappers Brawl On Emirates Flight While Passengers Dodge Their Blows


Woman Pulled Off A Flight For Drunkenly Arguing… Moroccan Politics?


If you were on one of the flights described above, would you intervene?  What would you do?  The correct answer in almost all these situations is “Sit quietly in your seat.  Protect yourself, but don’t aggressively engage the offender unless he/she is likely to cause the plane to crash.”


Since 9/11, folks have been pretty alert and quick to respond to violence on a plane.  That’s a good thing.  The problem we have is now the exact opposite of the one that we had before 9/11.  Hijackers aren’t likely to use physical methods to take over planes anymore.  Passengers are prepared to act and would slaughter them if they did so.  I doubt there will be another 9/11 style hijacking in the United States in our lifetime.


Even though it’s doubtful to be a hijacking, when passengers start getting violent on a plane, it becomes extremely problematic.  It could be a hijacker. It could be a drunk or mental.  Or it could be some combination of all these conditions.  No matter what the cause, violence on a plane puts all the passengers in danger.  Here’s what you should be thinking about if you encounter a violent airline passenger:


The person is probably drunk, someone on drugs, or a mentally ill passenger.   In fact, it is MOST LIKELY to be one of these categories.  Lots of people are just plain crazy.  Others get nervous before flying and drink too much or take sedatives and sleep aids which cause irrational behavior.  If you encounter one of these folks, it doesn’t mean that you shouldn’t respond, it just means that your response need not automatically default to breaking necks, crushing throats, and killing people until you are certain the plane is actually being hijacked.


Having visited more than 50 countries, I fly a lot.  There has only been one occasion where I have almost had to take out a crazy passenger.


I was on an international flight and was flying up front in business class.  A passenger (thin American guy who was about 25 years old) in coach was incensed that the seats didn’t have electric charging ports or outlets (neither did the business class seats).  It was an older plane that hadn’t been updated.  This passenger started screaming at the flight attendant when he learned there was no way for him to charge his phone.


He burst past me into the galley and tried to plug his phone in one of the electrical outlets there.  The flight attendants told him that he couldn’t use the galley electrical outlets.  He started screaming, threatening to kill the flight attendants.  They ushered him back to his seat.  As they walked away, he screamed “I’ll just break down the cockpit door and I’ll charge my phone up there!”


The flight attendants were scared to death.  As I was a big dude who was seated close to the cockpit door, they asked for my help to protect the cockpit if the crazy guy tried to break in.  My plan was not to get involved with the irate dude.  “Not my people.  Not my problem.


But it suddenly became my problem when home boy decided to break into the cockpit.  I didn’t fancy dying in a plane crash.  Even worse was the idea that an armed pilot would shoot this dude with my row one seat as his backstop.  I agreed to help protect the cockpit.


I asked the flight attendant for a seat belt extension.  She gave me one and asked why I wanted it.  I replied “That’s what I’m going to use to smash the guy’s fucking skull when he’s busy trying to get in the cockpit.”  Both flight attendants smiled widely upon hearing my plan.


Expedient TSA approved impact weapon


I had my own defensive tools, but why bloody my flashlight on his face when I could use a weapon provided by the airline?


I fastened the buckle together and adjusted the length on the seat belt extension.  That gave me a nice foot-long flexible impact weapon with the buckle serving as a swinging weight on the end of a short length of seat belt.  I stood up in the aisle and asked the flight attendant to point out exactly where the man was sitting.


I caught his gaze and gave him what my girlfriend at the time called my “crazy cop eyes.”  It was the intimidating look I saved as the last step before throwing down with the violent criminals I arrested at work.  It usually works to convince people that it wouldn’t be a good idea to continue their current course of action.


It worked again in this case.  When we made eye contact, the crazy man man quickly looked away and never got out of his seat again until the plane landed.  I didn’t have to bash his brains out with the seat belt extension.


In my mental after action analysis, I realized that I could have de-escalated the whole situation if I had only been carrying a cheap power bank portable charger.  I could have loaned it to the crazy man so that he could obsessively charge his phone and that would have avoided all sorts of potential hassles if the guy became more violent.  Now I never fly without one.


Never leave home without it


There are a lot of really mentally ill individuals on this planet.  Some of them will be on your flight.  It’s best to have a plan to manage them.


All air flight crew carry flex cuffs. They don’t use them often and may forget they have them. If you have wrestled someone down, ask one of the flight crew to bring you the cuffs. That’s much easier than sitting on the dude for 40 minutes until the plane can land. You should probably know how to work flex cuffs in advance before relying on this tactic (hint, they are just like thick zip ties).


You should also know how to choke a person unconscious to get them under control if other means don’t work.  Hire a good judo or jujitsu instructor for a couple of hours to teach you some chokes.


This might be a dry run. There may be other unidentified accomplices aboard just watching to evaluate the response of the passengers and crew so that they can counter the responses in a future attack. After the immediate crisis is over, pay attention to who may be paying too much attention to what is going on. Try to watch to see who the “attacker” speaks to or makes eye contact with before and during the event.  Make sure you relay this information to the responding police officers when the plane lands.


It may also be a diversion. Always look for additional threats. This guy’s role may be to cause a problem to bring all of the resistance-minded passengers to one area of the plane so that an accomplice has additional time to break into the cockpit. The accomplice(s) may also be watching the resisters so that they can take them out before the hijacking occurs.


One other possibility is that they use a ploy like this to see if there are any air marshals or armed cops on board. The air marshals and/or cops are likely to intervene, making them vulnerable to a surprise attack as they take action against the unruly passenger. If you notice an air marshal or cop getting involved (and you are not already engaged in the act of ass whipping), watch the cop’s back as he takes care of the bad guy.


Keep these thoughts in mind the next time you fly.   Train hard and travel safely.